Voice Over IP for Start Ups

By Pablo Valenciano | May 24, 2013

Voice over IP, or VoIP, has become the leading telephony service for start ups and small, growing businesses. Over the recent years, businesses with financial burdens realized that implementing voice over IP to their call centers not only reduced costs but improved productivity. That’s why start ups should just start with voice over IP telephony at first. Voice over IP is also extremely easy to set up and maintain. Let’s review these two points in greater depth.

Voice over IP Reduces Costs

Being able to run an effective business will hugely depend on your employee’s efficiencies with prospective and current customers. Supporting your telephony needs can quickly become expensive, however. Since the invention of voice over IP, and call transferring via the Internet, start ups are able to reduce costs substantially. Voice over IP operates via a hosted PBX. This system offers the same features and functionalities that an on-premise PBX system would – IP-based faxing, call forwarding, and conferencing. Employing voice over IP allows avoids upfront investments that can be very expensive. With only a computer, the Internet and headset, your employees can be ready to use voice over IP for your business.

Voice over IP is Low-Maintenance

Hosted PBX systems automatically install updates allowing business owners to focus on the core of their business and remain at peace with their telephony operations. This also reduces downtime for your customer service representatives allowing callers to always receive the support they require. With no need for bulky hardware, your start up is able to avoid large, upfront investments that may be extremely burdening on a new business.

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