Posts Tagged ‘time of day routing’
What is Toll Free Forwarding?
Toll free forwarding, which is the same as call forwarding or call divert, allows businesses to activate toll free numbers abroad and route calls made to those numbers to another device. Toll free forwarding is a simple concept that can change the way that you do business – for the better. With toll free forwarding,…
Read MoreHow to Forward Calls to Multiple People at the Same Time
When manageing a call center it is important to know how to forward calls to multiple people. Having calls routed to multiple lines gives your business tremendous flexibility and improves efficiency. In this article, we will discuss how to have incoming calls routed to multiple lines at the same time, and how to use sequential ringing or hunt groups as an alternative that may work better for your business.
Read MoreHow Does Time of Day Routing Work?
Time- of-day routing lets you route incoming phone calls to different phone numbers or to voicemail depending on time of day, day of week, or day of month. Yu can route calls based on your company’s business hours, and forward calls elsewhere when your office is closed.
Read MoreWhat Features Come With My Toll Free Number?
What Features Come With My Toll Free Number?” A surprising number of powerful features like call forwarding, interactive voice response, and sequential ringing come with your toll free number. You will be surprised to learn how these powerful features that make your toll free number the most useful tool in your business.
Read MoreRemote Employment Made Easy with VoIP
Remote employment with VoIP is a recent trend that is likely to stick around for some time. As it spreads across all four corners of the world, remote employment often is a cheaper option to supporting a company’s call center. There’s no easier or more reliable way to implement remote employment to your business than…
Read MoreBusiness VoIP: The Ideal Solution for Small Businesses
Business VoIP (voice over Internet Protocol) solves the many challenges small businesses and startups face in respect to telephony budget and capability. Instead of going beyond your means and investing in expensive call center technology, your business can experience the same high-quality service for less. Business VoIP strictly operates via the Internet, allowing for cheaper,…
Read MoreCut Costs While Improving Bottom Line with VoIP Toll Free Service
VoIP toll free service enables your business to reach global customers using the Internet. It’s affordable, reliable and a much needed business. Your current phone system may very well be the reason your business hasn’t reach its full potential yet. VoIP toll free service is the most preferred phone system for businesses. It’s reliable, cost-saving…
Read MoreUse a Toll Free Number and Go Global Instantly
Having a toll free number for your business can provide an array of benefits you could not easily gain otherwise. Sure you could invest a lot of money into relocating your business or opening multiple, international offices, but with a toll free number you can avoid all that hassle and still go global. By implementing…
Read MoreFive VoIP Telephony Features That Can Benefit Any Business
Five VoIP telephony features greatly improve small business phone systems. The VoIP telephony features improve both customer service and the company image. Businesses of all sizes can greatly benefit from implementing VoIP telephony to their call centers. This is specifically true for SMBs, who understand that every missed call is a missed sales opportunity. VoIP…
Read MoreVoIP Features That Are Sure to Improve Your Business
Luckily in today’s world, small and medium businesses operating on a tighter budget are able to use telephony technologies to benefit their call center needs, regardless of size or requirements. In fact, because of these advanced VoIP features, businesses are able to more equally compete with large, established corporations. Not only do these VoIP features…
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