forwarding calls – CallForwarding

How to Forward Calls to Multiple People at the Same Time

By Pablo Valenciano | March 26, 2015

When manageing a call center it is important to know how to forward calls to multiple people. Having calls routed to multiple lines gives your business tremendous flexibility and improves efficiency. In this article, we will discuss how to have incoming calls routed to multiple lines at the same time, and how to use sequential ringing or hunt groups as an alternative that may work better for your business.

How Can I Forward My Calls to Voicemail After Hours?

By Pablo Valenciano | January 22, 2015

How can I forward my calls to voicemail after hours? Like most businesses, you want to ensure you never miss a customer call, and that you can respond quickly to customer messages. Sometimes you may not be able to access your voicemail right away. Because of this, VoIP service providers have made it very easy for you to access your messages from a browser or email inbox. In this article we will explain how you can transfer your calls to voicemail after hours, using the CallForwarding.com web portal as an example.