Four Tips for Indian Contact Centers Serving the US and Canada

Contact Centers Representative.

Four customer service tips can help India-based contact centers support customers in the US, Canada, the UK, and Australia more effectively. If you operate or manage a contact center in India, Pakistan, or Bangladesh that serves English-speaking countries of the former British empire, you will find that this article offers some frank but perhaps politically insensitive ideas that could help you improve customer satisfaction for your business.

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2014 World Cup Highlights Brazil Business Growth

FIFA World Cup 2014 Brazil.

The upcoming 2014 FIFA World Cup in Brazil highlights Brazil business growth. The World Banks shows that Brazil has a Gross Domestic Product (GDP) of $2,223 trillion (US), making it the seventh wealthiest economy in the world. You can profit from Brazil business growth with toll free call forwarding.

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Call Forwarding Benefits for Companies

Many companies make use of some type of call forwarding platform as part of a bigger professional phone system to keep in touch with customers, make sales or purchases and provide better customer service. Most big phone companies offer a call-forwarding feature as part of their company telephone plans. This feature, which forwards calls to…

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Call Forwarding vs. DID Failover

Call forwarding is a feature that we have had a lot of requests for over the years and we are pleased to offer this feature to you. We have planned a way that you can forward any DID on your account to the number of your choosing. Call Forwarding as it relates to VoIP improvements…

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Call Forwarding Q&A

Call Forwarding Q&A

Before implementing call forwarding to your business, it is imperative to understand how it works, what is required, and what to expect with this feature. Call Forwarding Q&A Q:  What is call forwarding? A:  Call forwarding is a telephone features which enables your customers to dial one number but be have that call forwarded to…

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What Are The Benefits of Toll Free Numbers?

Toll free numbers are easier to procure than ever. But what makes them so desirable to businesses? Here’s just a few benefits that make them tempting. Instant activation For starters, it’s easy. Most toll free numbers can be activated immediately. So, by the time your payment has cleared online, you’re ready to start receiving calls.…

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Your Business and Call Forwarding

The rapidly expanding global market place is forcing more and more businesses, including smaller businesses, to reach out to international markets. One of the best ways to do this is by establishing a virtual presence in targeted countries through offering local or toll free phone numbers to your potential customers. Customers are more likely to…

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Does Your Business Need An 800 number?

A surge in the number of toll free providers means it has never been easier or more affordable for a business to set up a toll free number. But does your business really need a toll free number? While that is a question each business owner must answer for themselves, the increasingly competitive marketplace and…

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The Power of Call Forwarding

What’s the big deal about call forwarding anyway? For starters, call forwarding can help ensure that important business or customer service calls aren’t missed or don’t slip through the cracks. Instead of a busy signal, no answer or an out-of-office message, customers can be forwarded to a live representative – or you, if the call…

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