Using VoIP to Better Connect with Customers

Properly interacting with customers is vital to the success of any organization. Maintaining an effective line of communication between your customers and your agents produces credibility. It also produces a positive reputation. A steady and consistent telephony communication promotes increased sales. VoIP, voice over IP, has become the most preferred channel of telephony for businesses…

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Business Success with Toll Free Numbers

Maintaining an open line of communication between you and your customers is important whether your organization is big or small. Toll free numbers are one of the best options for keeping that communication flowing. Not only do toll free numbers help with sustaining current customer relationships, they also support in approaching prospective ones, as well.…

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Call Recording Creates Business Efficiencies

Call recording was once recognized as an expensive feature that only large corporations used when high-risk transactions took place. They would use the recordings to ensure regulatory standards were met. However, the need for this feature has greatly evolved since then. For the average business today, call recording is a feature that has become essential…

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4 Hosted PBX Features You Must Have

Lately there’s been much talk about how a hosted PBX compares to an on-premise PBX system. We’ve found that no true differences exist. In fact, a hosted PBX system has proven to reap more benefits. As a result, it’s no surprise why so many businesses have switched to a cloud hosted PBX system. Not only…

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3 Valuable Toll Free Number Features For Your Business

Toll free number

By now, most understand the importance of a toll free number, as it provides instant business credibility and professionalism, expansion nationally or internationally, and an increase in sales. However, such benefits would not be possible without the telephony features included with a toll free number. With over 20 advanced telephony features to choose from, businesses…

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5 PBX System Features Your Business Shouldn’t be Without

Pbx system

PBX System Features Implementing business practices that make sense for you and your customers is ideal, right? Well now you can take advantage of these opportunities when it comes to your telephony, too. Features that your toll free service provider can offer via a cloud-based PBX system are bound to support your business and customers’…

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Receive Calls Anywhere with Toll Free Forwarding

Toll free forwarding - Call Forwarding - VoIP Telephone System

Toll free forwarding enables calls to reach you anywhere, any time. Frequent travel or remote employment no longer has to be a burden on you or your business. With toll free forwarding, you can easily re-point your toll free number and ensure that calls are reaching you or your agents regardless of your location or…

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Toll Free Number for Business

Toll free number for business - UK Toll Free Numbers

A toll free number for business is the most ideal and affordable way to expand operations among your international target markets. Regardless of your own location, a virtual presence is possible with a toll free number for business. Such a virtual presence enables your company to operate anywhere in the world, at any time. Additionally,…

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Call Forwarding Service Expands Businesses Globally

Call forwarding service

Call forwarding service is one that enables your business to grow exponentially, giving you the ability to jump borders and grow your business anywhere in the world. This is hugely beneficial when you select toll free numbers for the call forwarding service from the home countries of your target customers. Call forwarding service can add…

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Virtual PBX and Phone Managing System

Virtual pbx - voip telephony features

Properly organizing your call center (regardless of its size) helps create a better calling experience for the customer. Implementing a virtual PBX to your business introduces enhanced functionalities and features from which your company can hugely benefit. A virtual PBX, like the one offered by CallForwarding.com, has an array of free features that promote efficiency…

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