Receive Calls Anywhere with Toll Free Forwarding

Toll free forwarding enables calls to reach you anywhere, any time. Frequent travel or remote employment no longer has to be a burden on you or your business. With toll free forwarding, you can easily re-point your toll free number and ensure that calls are reaching you or your agents regardless of your location or desired device. Your business number is equipped with advanced features that makes communicating with customers more efficient. These features also allow for your internal organization to operate more productively.

Toll Free Forwarding Includes Advanced Features

An array of free features accompanies each international toll free numbers. Features like the ones listed below provide an advantage to your business’ operations and convenience to your callers. Call recording allows for call monitoring and call logging. With full caller ID details at your fingertips, no caller will be unknown. Call recording is also useful when an agent’s performance needs to be evaluated. IVR , or interactive voice response, directs callers to the right place as effectively as possible. IVR provides a menu for callers to use, pressing 1 for Sales, 2 for Customer Support, and so forth. This can work for either reaching a specific department or representatives within the company.

Toll Free Forwarding On-the-Go

One great feature that enables your calls to accompany you wherever you go is number re-pointing. Number re-pointing is extremely effective and beneficial for business owners on the run. With the number re-pointing feature, you have the ability to instantly change where your international toll free number will ring. Whether you need calls to be forwarded to your mobile, landline, SIP, or PBX devices, you can make these changes effortlessly with this feature.

Toll Free Forwarding Improves Customer Relationships

It’s one thing to improve internal operations, but to improve the relationships you carry with customers is most important. This is not only for the sake of new business but for repeat business, too. Every business owner hopes for high retention rates. However, this is not possible without providing the essentials (and sometime even MORE) to your customers. Toll free forwarding offers your business an instant advantage – free, convenient calls for your customers worldwide. Additionally, features like the ones mentioned earlier and the many more that are available, help with:

• Brand recognition
• Improved customer service
• Business efficiency and productivity