International Toll Free Numbers via VoIP
International toll free numbers are available for over 100 countries worldwide. They make business abroad easier than ever! In today’s world, VoIP (voice over IP) works via Internet allowing your customers to reach you regardless of your or their location. Implementing international toll free numbers to your business offers many benefits.
International Toll Free Numbers Benefits
- Increased sales
- Instant local presence
- Improved customer service
- Enhanced insight to caller information
Knowing where your customers come from is important when selecting business toll free numbers. Although international toll free numbers are the most inexpensive way to present your business globally, you would not want to have presence in a country that does not generate business for your company.
How Does VoIP Work with International Toll Free Numbers?
International toll free numbers are actually virtual numbers that require call forwarding. By definition, call forwarding is a phone service feature whereby, when a client chooses, all calls coming in to a number (toll free number) are automatically transferred to another, chosen number (existing landline or mobile). Besides forwarding to a landline or mobile number, international toll free numbers can be forwarded to SIP or a PBX system. When employing these devices to receive your calls, VoIP is enabled.
VoIP allows your calls to be sent via the Internet, giving your business instant cost saving benefits. With that being said, when using SIP or PBX, you receive lower per minute rates when comparing to landline or mobile forwarding (mobile being the most expensive).
What Advantages Does VoIP Offer International Toll Free Numbers?
Aside from cost efficiencies, VoIP gives businesses the portability and scalability most need.
Portability: Re-pointing your international toll free numbers can be easily done. Whether you are a frequent traveler or employ remote employees, sending calls to different destinations is no problem. Your SIP phones can receive calls on-the-go. Many businesspeople brings their SIP phones (or commonly referred to softphones) with them when traveling. They can continue to take incoming calls.
Scalability: Businesses frequently expand or downsize. With unlimited extensions offered by international toll free numbers, you have the ability to add and remove agents in response to your business needs. Having this ability reduces, if not eliminates, costs associated with purchasing each extension separately.