International Toll Free Forwarding – High Tech Success Story
International toll free forwarding lets your overseas customers call your business toll free. It’s a great tool for growing your business.
Everyone likes a success story, especially when it’s a relatable one. That’s why CallForwarding.com shares customer experiences with our readers and those interested in the toll free forwarding services it provides. The below story highlights how CallForwarding.com was able to grow the operations of a startup business. It can work for you too!
Toll Free Forwarding Connects New Delhi to Customers in Canada and the United States
A tech support company located in New Delhi, India found that most of its customer base was located across the US and Canada.
The need for a virtual presence in that continent became essential for the success of their new startup business. CallForwarding.com provided the tech support company international toll free forwarding—a service which enables US/Canadian residents to dial a local toll free number and have it ring to the company’s offices in New Delhi.
CallForwarding.com provided a key feature, time-of-day routing to the toll free forwarding rules for the New Delhi tech support company. This capability enabled the call center administration to forward their toll free number to a SIP connection throughout the 8 hour work day, and to then forward their international toll free business number to multiple mobile numbers when the office was closed. This has ensured that the New Delhi tech support company never misses a business opportunity!
International Toll Free Forwarding Features Answer the Challenge
International toll free forwarding offers the business:
- Reliable, cost-effective connection to customers across the world
- Improved agent productivity and customer service
- Increased business opportunities
- Additional free features including,
- IVR/Auto Attendant
- Call Recording
- Instant Number Re-pointing
The capabilities of international toll free forwarding from CallForwarding.com has completely revamped the structure of this tech support company’s call center and its agents. They are now operating more efficiently and ultimately growing sales.
CallForwarding.com provides international toll free forwarding to hundreds of countries and cities worldwide, supporting business growth for companies worldwide.
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