Toll Free Numbers Help Grow Your Business

By Pablo Valenciano | March 12, 2012

Toll Free Numbers can benefit your business greatly. In fact, there are more benefits that a toll free number can produce for your business than you may think. Q—What’s in it for you and your business? A—Plenty! Not only do toll free numbers enable toll free forwarding for your business, but they prove valuable in other ways as well. Let’s take a look at the truth behind toll free numbers.

Toll Free Number Statistics

In America, 90% of consumers say they utilize toll free numbers on a regular basis. Customers respond 30% more to an advertisement with a toll free number. Toll free numbers can also help decrease customer product returns by up to 50% by giving consumers a free line of communication to resolve issues, speak to a service rep about their experience with the product/service, and possibly eliminate a return overall.

Toll Free Numbers as Vanity Numbers

In advertising, vanity 800 numbers (numbers that spell out a service such as 1-800-COMCAST) are not only popular but extremely effective as well. Such number promote a higher customer recall than regular, completely numeric 800 numbers. In fact, vanity numbers improve recall by 84% (9 times higher than regular 800 numbers!!)

Toll Free Numbers Give Businesses Greater Exposure

Although vanity numbers can tremendously benefit your business, toll free numbers (regardless of which prefix—800, 888, 877, 866, or 855) in general lend a sense of credibility to your business. It makes your business look bigger, gaining you more exposure. Additionally, toll free numbers provide for a wider national audience, allowing even the local mom-and-pop shop not to be left unnoticed.

To recap – toll free numbers can help increase your business in the following ways:

  • Provide sense of credibility to your product/services
  • Expand your business into new markets
  • Improve advertising recall
  • Access customer service reps easily
  • Reduce number of returnsVisit More Articles to Learn More

 

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