Hosted PBX vs. On-Premise System
Implementing a toll free number for your business can help you expand your reach and increase sales.
This low-cost, highly effective solution is typically an easy decision for most business, regardless of their size. What’s not always a simple decision is the type of PBX system you should pick to support your toll free number: an on-premise or hosted PBX system. Although both do almost the same thing, one has proven to be of more value to small and growing businesses.
A hosted PBX, or Public Branch Exchange, is a telephony feature offered by VoIP service providers, helping businesses manage and support their toll free number(s). It comes with toll free numbers from CallForwarding.com. Hosted PBX systems are great for SMBs (small and medium size businesses) and startups because they don’t require bulky, expensive hardware as its on-premise competitor. Furthermore, hosted PBX systems are low-maintenance and have the ability to perform quick, automatic updates due to its cloud-based concept. With a hosted PBX, your business will not have to pause or delay operations for updates. A hosted PBX is also extremely scalable, meaning that increase or decrease in an organization’s employment size can easily be managed with this cloud-based solution. Such changes to this hosted system are economical and easily applied.
When using a hosted PBX for your business, you are provided unlimited extensions and a number of valuable features, including:
- Call recording
- Auto Attendant
- Time of Day Routing
- Voicemail to Email
- Interactive Voice Response
- and many more!
The hosted PBX system equipped with these features often provides businesses the benefits they long sought out to help improve customer service and standardization, increase sales and expand international reach.