VoIP Telephony
VoIP Telephony Secures SMBs
VoIP telephony has become the most secure and ideal technology for small and midsize businesses (SMBs). This cloud-operated solution allows businesses to gain sufficient security, privacy and reliability advantages. This is especially true when comparing to companies that use on-premise PBX systems or other call center solutions. Individual perceptions not using cloud solutions directly contradicts…
Read MoreWhat are SIP, VoIP and PBX?
SIP, VoIP and PBX are various telephony technologies which have completely redefined telecommunication capabilities. With an increase in SIP and VoIP consumption, businesses are leveraging the way they communicate with customers to benefit their competence and reputation. Several studies highlight exactly how in-demand these three cloud technologies have become – and it doesn’t look to…
Read MoreDo Business Anywhere in the World with Virtual Toll Free Numbers
Virtual toll free numbers and VoIP technology have completely transformed the way companies are able to conduct business in today’s world. In fact, businesses are able to expand their reach through virtual toll free number anywhere in the world they are available. What does that mean? It means that whether you are a startup or…
Read MoreVoice Over IP for Start Ups
Voice over IP, or VoIP, has become the leading telephony service for start ups and small, growing businesses. Over the recent years, businesses with financial burdens realized that implementing voice over IP to their call centers not only reduced costs but improved productivity. That’s why start ups should just start with voice over IP telephony…
Read MoreBe Future-Ready with Business VoIP Telephony
VoIP is increasingly contributing to the future of business telephony. With PSTN (public switched telephone network) quickly dying out, VoIP allows businesses worldwide to benefit from all its valuable features and functionalities. With calls made over the Internet, businesses are suddenly discovering the numerous benefits of this telephony solution. In fact, more businesses are choosing…
Read MoreUsing VoIP to Better Connect with Customers
Properly interacting with customers is vital to the success of any organization. Maintaining an effective line of communication between your customers and your agents produces credibility. It also produces a positive reputation. A steady and consistent telephony communication promotes increased sales. VoIP, voice over IP, has become the most preferred channel of telephony for businesses…
Read MoreCall Recording Creates Business Efficiencies
Call recording was once recognized as an expensive feature that only large corporations used when high-risk transactions took place. They would use the recordings to ensure regulatory standards were met. However, the need for this feature has greatly evolved since then. For the average business today, call recording is a feature that has become essential…
Read MoreTips for VoIP Toll Free Number Fraud Avoidance
Businesses have been switching from traditional PSTN telephony providers to VoIP in the recent years, and for several great reasons. More cost effective (infrastructure and telecommunications) Higher performance Easier to maintain and upgrade More scalable Offers advanced features VoIP enabled telephony improves business processes and the customer experience simply with its enhanced capabilities. Receiving and…
Read MoreVoIP Is the Way to Go for Businesses
VoIP, or voice over Internet Protocol, is officially the newest trend in business telephony. Not only are businesses ditching traditional telephone service providers, they are finding the VoIP is effective in supporting small and large business telephony needs. VoIP is: Cheaper More flexible More scalable Full featured Furthermore, VoIP allows business to use the toll…
Read MoreVoIP Supports BYOD Culture
VoIP (Voice over Internet Protocol) continues to be a growing movement among call centers, small and medium business (SMBs), and even startups. This is partially due to the fact that VoIP is a less expensive solution than traditional telephony. This is also true when implementing call forwarding; forwarding calls via VoIP is cheaper than when…
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