VoIP Telephony
VoIP Solutions for International Businesses
Gone are the days when only the biggest companies could afford to go global. With VoIP for business solutions available at affordable rates, businesses of all sizes can communicate with prospects and customers around the world. Before the VoIP for business revolution, large multinational corporations were the only companies who could afford to go global.…
Read MoreWhat are the Benefits of Using SIP for VoIP?
VoIP is a powerful tool that provides seamless connectivity between businesses, customers, and remote employees. And with the addition of SIP services, businesses have the ability to grow quickly and easily while cutting communications costs. In this article, we’ll discuss the benefits of using SIP for VoIP and how it can further streamline your cloud communications infrastructure.…
Read MoreHow Much Bandwidth Is Required for VoIP?
One of the biggest challenges of moving your business phone system to the cloud is determining how much bandwidth is required for VoIP service. Use our easy, step-by-step guide to calculate how much bandwidth you’ll need to make the most of a cloud-based business phone system solution. One of the most frequently asked questions that…
Read More5 Reasons Your VoIP Isn’t Working – Improving Your VoIP Call Quality
If you use VoIP then you’ve probably experienced poor VoIP call quality. We discuss the 5 factors that affect VoIP call quality, and how to improve them. Critical factors that affect your internet connection will impact your VoIP call quality.
Read MoreNet Neutrality and VoIP: What You Need to Know
The most recent net neutrality ruling, which was released in February 2015, has significant implications for VoIP service providers as well as their customers. We’ll review the highlights of the Federal Communication Commission’s final decision, and help you understand how it will affect your VoIP service. If you’ve been following the net neutrality debate, you…
Read MorePreventing Toll Fraud: 4 Things Your Business Needs to Know
We’re serious about VoIP security, especially when it comes to preventing toll fraud. In this article, we’ll explain how toll fraud occurs, and review 4 of the best steps you can take to protect your business’s VoIP phone system from fraudulent activity. What is toll fraud? Toll fraud, which is sometimes called VoIP fraud, is when…
Read MoreSoftphone vs. VoIP Phone: Which Is Right For Your Business?
Softphone vs. VoIP phone: which one is better, and which one is right for your business? Many companies are faced with this very same question as they take their first steps into the world of cloud communications. We’ll walk through a comparison of softphones and VoIP phones to help you make the best choice for…
Read MoreSIP Trunking 101: A Guide for Business Owners
SIP trunking is a flexible, cost-effective solution for businesses that are looking for ways to cut their communication costs without sacrificing voice quality. With SIP trunking, you can add or remove channels whenever you scale up or down, and you’ll only pay for the lines you need. We’ll discuss how this service works, and help you…
Read MoreBusiness VoIP Phone Service: A Buyer’s Guide
Choosing a business VoIP phone service doesn’t have to be scary. We’ll walk you through the questions you should ask your potential VoIP providers, and talk about how you can make the most of your new business phone system. Choosing the right business VoIP phone service can be a daunting task for any size business.…
Read MoreHow to Create an Effective IVR on Your Hosted VoIP Phone System
If you know how to create an effective IVR on your hosted VoIP phone system, both you and your customers will benefit. With the right configuration, this essential VoIP feature can help direct your callers to the right agent or department, improve customer satisfaction, and save time and money. IVR, or interactive voice response, is a…
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