Call Center Phone System
Why Businesses are Switching to VoIP
VoIP offers businesses cheaper connectivity worldwide, provides unlimited mobility, and offers additional features. Landline use is rapidly declining.
Read MoreFour Tips for Indian Contact Centers Serving the US and Canada
Four customer service tips can help India-based contact centers support customers in the US, Canada, the UK, and Australia more effectively. If you operate or manage a contact center in India, Pakistan, or Bangladesh that serves English-speaking countries of the former British empire, you will find that this article offers some frank but perhaps politically insensitive ideas that could help you improve customer satisfaction for your business.
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