Using VoIP to Better Connect with Customers

Properly interacting with customers is vital to the success of any organization. Maintaining an effective line of communication between your customers and your agents produces credibility. It also produces a positive reputation. A steady and consistent telephony communication promotes increased sales. VoIP, voice over IP, has become the most preferred channel of telephony for businesses…

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Business Success with Toll Free Numbers

Maintaining an open line of communication between you and your customers is important whether your organization is big or small. Toll free numbers are one of the best options for keeping that communication flowing. Not only do toll free numbers help with sustaining current customer relationships, they also support in approaching prospective ones, as well.…

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RespOrg: Switching Toll Free Number Service Providers

Resporg

RespOrg, or responsible organization, is a term used for the process of porting over a toll free number from one service provider to another. In fact, Newton’s Telecom Dictionary defines RespOrgs as “telecommunications providers that have responsibility for obtaining 800 service numbers from the Service Management System and building and maintaining customer records.” Customers often…

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Top Reasons for an 800 Business Number

800 business number

An 800 business number is great for many reasons. It helps improve efficiencies to an array of departments and business efforts. Some of the more important reasons as to why businesses should acquire an 800 business number include increased sales, improved customer service and enhanced credibility and image. Increased Sales A toll free number, or…

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3 Valuable Toll Free Number Features For Your Business

Toll free number

By now, most understand the importance of a toll free number, as it provides instant business credibility and professionalism, expansion nationally or internationally, and an increase in sales. However, such benefits would not be possible without the telephony features included with a toll free number. With over 20 advanced telephony features to choose from, businesses…

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3 Ways A Toll Free Number Boosts Marketing Efforts

Toll free number

Are you looking for a simple, inexpensive way to boost marketing efforts for your company? Well, a toll free number may be the solution you need! A small change in contact information can lead to a huge increase in sales opportunities. Vanity Numbers An easy to remember vanity number, such as 1-800-POPCORN, could be the…

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Planning for a Business Toll Free Number

Business toll free number

All businesses, especially ones just entering the market, should consider the benefits of purchasing a business toll free number. After all, it’s important to penetrate your target market competitively and thoughtfully. While mapping out your business strategies, you’ll need to analyze your telephony needs and the best way to connect with new (and existing) customers.…

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3 Reasons Why Toll Free Numbers are Still Business-Worthy

Toll free numbers

Some things get better with age. This is definitely true for toll free numbers. Toll free numbers were first introduced in the UK and US in the 1960’s, but today they are capable of things not originally intended. Toll free numbers have proven to be extremely popular for businesses worldwide, helping them: Expand into new…

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Small Businesses, Call Forwarding, and Customer Service

Call forwarding

Call forwarding helps you provide excellent customer service, and you deserve the same from your service provider. In a recent article on www.ComputerWorld.com, approximately 33% of surveyed small business owners reported significant customer service issues with their current phone or broadband providers. These issues included everything from extensive wait times while on hold to failures…

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1-800 Business Numbers as Vanity Numbers

0800 numbers - 1-800 business numbers

1-800 business numbers are not only a great way to gain new customers, but also serve as an effective marketing tool.  1-800 business numbers benefit your sales because they ultimately benefit the prospect or customer. 1-800 business numbers are toll free numbers. Thus, it is free for the caller, and you, as the company, incur…

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