How to Forward Calls to Multiple People at the Same Time

When manageing a call center it is important to know how to forward calls to multiple people. Having calls routed to multiple lines gives your business tremendous flexibility and improves efficiency. In this article, we will discuss how to have incoming calls routed to multiple lines at the same time, and how to use sequential ringing or hunt groups as an alternative that may work better for your business.

Read More

How Much do Belgium Toll Free Numbers Cost?

how-much-do-belgium-toll-free-numbers-cost-picture

How Much do Belgium Toll Free Numbers Cost? When looking for a toll free number, cost is often a main concern. Not only should your number be cost effective, but it should include functionality’s that are important with toll free numbers. It may be unclear how much each toll free number cost with the large variety of toll free numbers on the market. It this article we will discuss how much Belgium toll free numbers cost and the factors that determine their price.

Read More

How to Know What Agents are Saying to Your Customers

how-to-know-what-your-agents-are-saying-to-your-customers-pictures

If you are running a call center, you may be wondering how to know what agents are saying to your customers. With VoIP solutions, companies around the world are using valuable features that help monitor and improve their daily operations. In this article we will discuss an effective way to monitor telephone calls involving your customers and agents.

Read More

How to Choose Your VoIP Provider

How-to-choose-your-voip-provider

With the amount of VoIP services in the market today it may be difficult to know how to choose your VoIP provider. The demand for VoIP telephone services is soaring and the entry of new VoIP service providers continues to generate competition. With that said, how do you decipher between one service provider to the next? Here are a few tips to keep in mind when searching for the best VoIP provider for your business.

Read More

How to Use Auto Attendant to Grow Your Business

how-to-use-your-auto-attendant-to-grow-business

If your company is using a variety of VoIP calling features, it is important to learn how to use auto attendant to grow your business. With auto attendant callers will automatically be transferred to an extension without the intervention of an operator or receptionist. This service will allow you to manage your calls from all offices at the same time. In this article, we will discuss the capabilities of auto attendant and how it can benefit your business.

Read More

CallForwarding.com Offers Peru Toll Free Numbers

PERU-TOLL-FREE-NUMBERS-GROW-BUSINESS

CallForwarding.com now offers Peru domestic toll free numbers that can be called from all mobile phones in Peru at a very moderate cost. Peru toll free numbers can grow business by giving your customers a free and convenient way to reach your company. With the variety of toll free numbers on the market, it may be unclear how each toll free number works and the cost associated with it. In this article, we will discuss the functionalities and accessibilities that come along with Peru toll free numbers.

Read More

Problems With Cloud Communication – Real or Myth?

What problems with cloud communication should your business be aware of? If you’re trying to run a business in today’s global, fast-paced, technology saturated world, this is a logical question. In this article we will discuss the common issues with cloud communications and how to prevent them. These common concerns include cost, reliability, control of data, and security.

Read More

Comparison of IVR Auto Attendant to Phone Operator Service

We compare IVR auto attendant to phone operatorservice to help you decide which is right for your business. Some businesses still use a phone operator, and may approach IVR auto attendant with hesitation. In this article, we’ll discuss the differences between both options, so that you can decide which one is right for your business.

Read More

How to Use a Vanity Number for Advertising

How-to-use-a-vanity-number-for-your-advertising-picture

Our customers ask “How can I get and use a vanity number for advertising?” There is some outdated belief that vanity toll free numbers are horribly expensive to get. In fact, many toll free numbers are available and it’s just not that hard to find a number that can be used as a vanity number for your business.

You can indeed use vanity number for your advertising, and toll free numbers are very affordable.  Adding a vanity number is a proven method for improving sales through commercial advertising. in this article we offer ideas about how to use a vanity number for advertising so you get more calls and sales.

Read More