Posts by Pablo Valenciano
How to Forward Calls to Remote Agents in Different Countries
Many businesses and call centers with international locations need to know how to forward calls to remote agents in different countries. We’ll explain how call forwarding works, and talk about the ways that you can forward calls to a mobile phone, landline, or PBX. Using call forwarding, which comes standard with most toll free and local numbers,…
Read MoreOpening an International Office: Checklist for Global Expansion
Opening an international office doesn’t happen overnight. If your business is ready to expand to foreign markets, it is important to evaluate your current strategy, and determine how it will translate in another country. This checklist for global expansion is a guide for expanding your business and growing your brand worldwide. Opening an International Office:…
Read MoreTop 8 Analytics Tools for Businesses
Web analytics tools are essential for businesses to be able to test, track, and measure customer behavior on your site. Here is a review of our top analytics tools to help you decide which one works best for your company.
Read MoreProblems with Toll Free Providers
Problems with toll free providers are a common complaint amongst businesses, and they can have disastrous consequences for both you and your customers. Whether you have one or one hundred, toll free numbers are the key to maintaining open communication with your target audience. We’ll discuss some of the most common problems with toll free…
Read MoreHow Much Do Ireland Toll Free Numbers Cost?
How much do Ireland toll free numbers cost? We are often asked the cost of a specific toll free number because the cost tends to vary by country. To help you understand the cost that you’ll incur we will discuss the factors that influence the cost and accessibility of Ireland toll free numbers.
Read MoreProblems With Call Recording
What problems with call recording could you experience with a hosted VoIP system? Call recording is one the the most widely requested features for businesses, but sometimes users experience issues with this feature. In this article we will discuss the common issues with call recording and how to prevent them.
Read MoreHow to Manage a Successful Call Center With a Hosted VoIP Telephone System
How to manage a successful call center with a hosted VoIP system is a question many businesses have. More and more companies are embracing business VoIP, which goes beyond a traditional telephone system. Cloud business phone systems offer many features that will improve call center efficiency and communication with your customers. In this article we will discuss the factors that establish a baseline for managing a VoIP telephone system.
Read MoreHow Much Do Belize Toll Free Numbers Cost?
How much do Belize toll free numbers cost? No matter what size business you have, cost is always an important factor in any decision. We are often asked the cost of a specific toll free number because the cost tends to vary by country. To help you understand the cost you’ll incur we will discuss the factors that influence the cost and accessibility of Belize toll free numbers.
Read MoreProblems With Local Numbers
We are often asked about problems with local numbers because of their increasing popularity for businesses. It is important to address these concerns prior to purchasing a local number, in order to know how they will impact your business. In this article, we will discuss problems with local numbers that you may encounter and how you can prevent them.
Read MoreHow to Reduce Your Business Telephone Cost
How to reduce your business telephone cost is a question that many companies have. Because a business telephone is essential for any company, it is important that you not only find a cost effective option but one that also includes important telephony features. In this article, we will discuss how you can reduce your business telephone cost and make sure you are not paying more than you should be.
Read More