Posts by Pablo Valenciano
TollFreeForwarding versus GlobalCallForwarding – Review
TollFreeForwarding versus GlobalCallForwarding – a review of two leading providers of USA and international toll free numbers and call forwarding service.
Read MoreNet Neutrality and VoIP: What You Need to Know
The most recent net neutrality ruling, which was released in February 2015, has significant implications for VoIP service providers as well as their customers. We’ll review the highlights of the Federal Communication Commission’s final decision, and help you understand how it will affect your VoIP service. If you’ve been following the net neutrality debate, you…
Read MoreSIP Trunking vs PRI: What’s the Difference?
SIP, VoIP, PRI, ISDN – the list of technical acronyms in the telecommunications industry never seems to end. And when you’re trying to choose the best communications solution for your business, all of the jargon can be a real stumbling block. To help you make the right choice for your business’s needs, we’ll compare SIP…
Read More5 Reasons Why You Should Get a Business Phone Number
A business phone number is a must-have for every entrepreneur and startup company. Not only are they essential for separating your personal and professional communications, business phone numbers are a great way to project the appearance of a larger, established company. Why Get a Business Phone Number? In today’s business world, the traditional “9 to 5”…
Read MoreHow to Get a 1800 Number for Your Business
A 1800 number is an asset to large enterprises and small businesses alike. In addition to providing your customers with a way to contact you free of charge, an 800 number can help you establish a nationwide presence for your company. To help you get started, we’ll discuss how to get a 1-800 number, and…
Read MorePreventing Toll Fraud: 4 Things Your Business Needs to Know
We’re serious about VoIP security, especially when it comes to preventing toll fraud. In this article, we’ll explain how toll fraud occurs, and review 4 of the best steps you can take to protect your business’s VoIP phone system from fraudulent activity. What is toll fraud? Toll fraud, which is sometimes called VoIP fraud, is when…
Read MoreSoftphone vs. VoIP Phone: Which Is Right For Your Business?
Softphone vs. VoIP phone: which one is better, and which one is right for your business? Many companies are faced with this very same question as they take their first steps into the world of cloud communications. We’ll walk through a comparison of softphones and VoIP phones to help you make the best choice for…
Read MoreHow to Choose the Right IVR System for Your Business
An IVR system is a critical element of running a successful business. This invaluable tool can help you reduce costs and increase customer satisfaction. But, it’s important to choose a system that meets the unique needs of your business. In previous posts, we’ve talked a lot about the benefits of IVR (interactive voice response) systems. We’ve…
Read MoreHow to Choose the Right Toll Free Provider
Purchasing a toll free number is an essential step for international businesses and startups alike. A toll free number gives your customers a way to contact you free of charge, which is important for all businesses. But for small businesses on the rise, a toll free number can also lend the appearance of an established…
Read MoreSIP Trunking 101: A Guide for Business Owners
SIP trunking is a flexible, cost-effective solution for businesses that are looking for ways to cut their communication costs without sacrificing voice quality. With SIP trunking, you can add or remove channels whenever you scale up or down, and you’ll only pay for the lines you need. We’ll discuss how this service works, and help you…
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