Posts by Pablo Valenciano
800 Toll Free 45th Anniversary
As this year marks the 45th anniversary of toll free number service, looking back it’s easy to see how this service has revolutionize the call center and customer service worlds. First introduced in 1967, the original purpose for toll free service was to support large corporations by providing collect call options to callers, as well…
Read MoreCall Forwarding Q&A
Before implementing call forwarding to your business, it is imperative to understand how it works, what is required, and what to expect with this feature. Call Forwarding Q&A Q: What is call forwarding? A: Call forwarding is a telephone features which enables your customers to dial one number but be have that call forwarded to…
Read MoreInternational Toll Free Numbers Expand Business
Just like with any US toll free number, international toll free numbers offer features and call forwarding abilities to any number or IP address worldwide. International toll free numbers are offered for many countries worldwide. Businesses, regardless of size, gain the following when acquiring international toll free numbers: Local presence for existing international customers Forwarding…
Read MoreVirtual Number, Real Presence
Doing business abroad has never been easier. With the convenience of the internet and all its capabilities, there is no reason customers from all over the world shouldn’t be contacting you without problem. Although the internet is a great tool for international communication, there is an alternative that provides added value: a virtual number. A…
Read MoreToll Free Numbers and Cloud PBX working together
As you may (or should) know by now, toll free numbers are extremely beneficial for businesses, especially small and medium business (SMBs). From its ability to add credibility to your business to allowing your employees to work more efficiently, toll free numbers are not as basic as you might think. Now that you have a…
Read MoreBusiness VoIP Services
VoIP services for businesses, especially small and medium size ones (SMBs), become a useful and inexpensive tool for promoting productivity within the organization’s operations. The hard part, however, comes when it’s time to find the most appropriate VoIP service provider for your company. Yes, not the best or the most decorated service provider, but the…
Read MoreFeatures That Can Help Your Business’ Productivity
Calling features that help you get the most out of your ITFS and toll free numbers are not only great for big businesses, but small and medium size businesses too! The less time you have to spend on making things work, the more time you will have to dedicate to your customers—and ultimately your company’s…
Read MoreITFS vs. UIFN: Which is more business-worthy?
ITFS and UIFN both provide huge benefits for businesses looking to take operations on an international scale, however they are different and it’s important to know how. Both ITFS and UIFN Add Value to Your Business Providing the most appropriate type of business phone number to your customers is imperative. It can help drive in prospects…
Read MoreThink international, be local
Many start-ups and small businesses rely on their customer representatives and sales staff to generate transactions and promote a positive profit—and although that might be a good initial thought, the question thats still remains is this: how will you get the calls to reach those reps in the first place? More importantly, how are you to…
Read MoreCall Forwarding Features: Contributing to Business Success
When operating a small business, it often is hard to organize various incoming traffic for all arrive on different platforms. From faxes to voicemails, it becomes hard to track and manage all these different deliveries. Having a system which allows one to best manage that information through one channel can not only help save time,…
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