Posts by Pablo Valenciano
What Is a Virtual Number?
Many of the tasks once performed by dedicated hardware are migrating into software. One area where this is highly apparent is in the telephone industry. Once dominated by analogue-based devices, phones are now digital wonders that can perform a number of complex tasks. The virtual phone number is a prime example of this transformation. In…
Read MoreWhat Is the Cloud?
You’ve probably heard of the Cloud before. Perhaps you’re already using it. But what does it actually do? What does it mean when a company says they’re “cloud-based” or that they “store your information in the cloud”?
Read More4 Tips to Improve Online Customer Service
Online customer service is the most important product your company sells. If you’re new to the online world, or just looking for ways to improve your online customer service, then you’ve come to the right place. We’re going to discuss the 4 online tools that you can use to improve your online customer service.
Read MoreWhat is RespOrg?
A RespOrg is responsible for controlling and maintaining toll free numbers for businesses. It’s an entity that has gone through a certification process to gain access to the Service Management System or SMS 800, the 800 number database.
Read MoreHow Local Numbers Help Your Business
Although we frequently talk about the benefits of international toll free numbers, local phone numbers can also help your business. Did you know that you can use local numbers internationally? In this article, we’re going to discuss how local numbers can help your business. With the rise of international toll free numbers, many people seem…
Read MoreHosted SIP Extension versus Traditional SIP Trunk
What’s the difference between a hosted SIP extension and a traditional SIP trunk? How does each work, and what how are these used? Do they work with VoIP? There are two different types of SIP connections that can be used for VoIP calling, and to many of our customers, it can be a little confusing. Well, we’re here to help you understand the differences and similarities between a SIP Extension and a SIP Trunk.
Read More5 Tips for Startups and Entrepreneurs
5 tips for startups can help you beat the odds on survival and help you be the company that grows. These tips are suggested by industry pioneers who’ve grown great businesses through their leadership and insight.
Read MoreCall Forwarding to VoIP
VoIP calling allows you to provide your customers with easy access to your company’s representatives. VoIP is cost effective, allows for unlimited mobility, and offers additional features that traditional telephony doesn’t support.
Read More7 Cloud Tools Every Telecommuter Should Use
There are seven types of cloud tools that every telecommuters should use to manage desktop workflow, share documents, communicate with the team, and manage projects. In each category, we’ve used and reviewed the tools, and chosen a selection of the top 4 or 5 of each type. All of the tools are cloud-based from the beginning, and each could help you do your job more effectively.
Read MoreHow Does Sequential Ringing Work?
One of the benefits of VoIP calling is that you also receive additional features that aren’t offered by standard telephone service providers. If you’re new to VoIP, then you may not know what each feature is or how it works. So, how does sequential ringing work and why would I want to use it?
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