5 Reasons Why You Should Get a Business Toll Free Number

By Pablo Valenciano | May 29, 2013

Acquiring a toll free number for your business is easier than ever before. Why? Because business owners realize the value they can bring to their organization. Further, as much as it benefits the company, it also benefits its customers. Callers love toll free numbers because they are free and effective in quickly getting them to the appropriate representative.

Toll Free Number for Entrepreneurs

Entrepreneurs love toll free numbers because they are:

  1. Cost effective. Saving money while increasing or at least maintaining efficiencies is an unmatched benefit. With a toll free number, you are able to do just that. Relatively speaking, the money required to set up and uphold a toll free number is nothing compared to the benefits it can potentially reap for your business. It’s virtual, international presence is what especially makes a toll free number worthwhile. Traditionally, businesses were unable to expand its operations without physically relocating. Today, with a cloud-based PBX system and an international toll free number (ITFS), your company can be anywhere in the world!
  2. Provide a positive image. Toll free numbers help businesses instantly gain a professional appearance. A positive reputation is key for any successful business. Thus, if you are able to gain that positivity even as a start-up or small, growing business, you can better compete against the more established brands.
  3. Improve customer service. Creating happy customers is essential for your organization. This is why implementing efficient processes in your organization is important. Your customer service representatives are first point of contacts for your brand, so it makes it important to have proper telephony efficiencies in place.
  4. Helps expand international reach. It’s extremely vital to expand your business as long as there is a demand for your product and services abroad. Limiting your sales opportunities because international expansion is known to be expensive is a thing of the past. With a toll free number, you are able to communicate with your customers in any part of the world. Calls made to your UK toll free number, for example, can directly ring to your Oklahoma, USA office (or anywhere else, that is).
  5. Introduce new telephony features. In order to create effective processes within your operation, you must first be equipped with the appropriate tools. When it comes to telephony, the software/hardware you use will grant you what tools you get to work with. A toll free number operating on a cloud-based PBX system offers an array of features, including:
  • Call recording
  • Auto attendant
  • Time of Day Routing
  • Voicemail/Fax to Email

Each of these features, plus the others not mentioned, can tremendously help implement standardization within a company. Furthermore, features like these allow businesses to provide customers a smooth and helpful caller experience.

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