Cloud PBX: How Does it Work?
If you are looking to improve your business telephony technologies and reduce costs, the best option to consider is employing a cloud PBX system.
This hosted solution is affordable, easy to install and even simpler to maintain. This system works faster and better than an on-premise PBX, which is also typically more expensive to uphold. So how does it work, you ask? Let’s review.
What is a Cloud PBX, Really?
Cloud telephony means that your telephony service is supported via the Internet. All calls are sent and handled by the PBX system, avoiding traditional use of fiber power cables. This instant way of making and receiving calls is also commonly referred to as VoIP, or voice over IP. It’s reliable and speedy, ensuring instant connection no matter where you or your customers are located around the world.
Cloud PBX Systems Support Toll Free Forwarding
When your business uses a toll free number, it guarantees an influx of international calls and ultimately more sales opportunities. But this wouldn’t be possible without a cloud PBX. The system routes all calls made to your toll free number to the PBX and forwards them to any other specified device. Thus, your agents can receive calls on landline, mobile, or SIP phones. Furthermore, it doesn’t matter where your customers or agents are located, they can always stay connected.
What Does a Cloud PBX Cost?
Several service providers, like CallForwarding.com, offer a free cloud PBX system with any toll free number. Further, an array of features come equipped with the solution, better supporting all your business needs. Features include auto attendant, call recording, time of day routing, and much more!