Glossary Find definitions for AVOXI related telecom terminology. # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z # - - A A-Z Termination Automated Call Distribution (ACD) B Bring Your Own Carrier (BYOC) C Call Forwarding Call Center Agent Scorecard Call Masking CCaaS CPaaS Call Scoring D DID Numbers E F G H I Intelligent Call Routing IVR Routing J K L Least-Cost Routing Letter of Authorization (LOA) Local Presence Dialing M Mean Opinion Score (MOS) N O P Phone Number Porting Q R RespOrg S SIP Trunking Skills-Based Routing Smart IVR T Time of Day Routing Toll Free Call Forwarding U UCaaS Universal International Freephone Number (UIFN) V VoIP Origination W X Y Z